Software Engineer at JPMorgan Chase Bank, N.A. (Plano, TX)
Location: Plano, TX
Type: Full Time
Created: 2021-09-10 05:00:28
Duties: Contribute to product area, or software in order to automate manual operational work. Troubleshoot priority incidents, facilitate blameless post-mortems and support solutions for closure. Engage with development teams throughout the software life cycle ensuring sustainable software releases. Apply analytics on past data, like incidents and usage patterns for predicting issues and take proactive actions. Drive adoption of self-healing and resiliency patterns. Lead and participate in performance tests, identify the bottlenecks, opportunities for optimization and capacity demands. Define and drive adoption of best in class monitoring frameworks to accomplish end to end application or service monitoring and noiseless alerting end application or service monitoring and noiseless alerting with proper telemetry. Deploy sustainable software, system and product upgrades. Add value to team delivery and work with team to complete tasks to high quality and actively learn new skills. Self manage the effort split between operational work and engineering work. Support end-user functional and system support issues via various channels such as tickets, email, and chat. Serve as part of the rotational support coverage as needed. Mentor other junior team members.
Minimum education and experience required: This position requires a Bachelor's degree in Computer Information Systems, Computer Science, Computer Engineering, or related field of study plus seven (7) years of experience in the position offered or seven (7) years of experience as a Software Engineer, Technical Lead, IT Consultant, or related occupation. The employer will alternatively accept a Master's degree plus five (5) years of experience in lieu of the Bachelor's degree and seven (7) years of experience.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans