Software Engineering & Site Reliability Engineer at JPMorgan Chase Bank, N.A. (Columbus, OH)

Software Engineering & Site Reliability Engineer at JPMorgan Chase Bank, N.A. (Columbus, OH)

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Location: Columbus, OH
Type: Full Time
Created: 2021-09-19 05:00:41

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As a member of our Software Engineering and Site Reliability Engineering (SRE) Group, we look first and foremost for people who are passionate around solving business problems through innovation and engineering practices. You'll be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders on a daily basis to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally. The role has combined responsibilities of a Software Engineer and Site Reliability Engineer (SRE).

This role requires a wide variety of strengths and capabilities, including: * BS/BA degree or equivalent experience * Advanced knowledge of application, data, and infrastructure architecture disciplines * Understanding of architecture and design across all systems * Working proficiency in developmental toolsets * Knowledge of industry-wide technology trends and best practices * Ability to work in large, collaborative teams to achieve organizational goals * Passionate about building an innovative culture * Proficiency in one or more modern programming languages: Java, SQL * Understanding of software skills such as business analysis, development, maintenance, and software improvement * Expert in at least one technology stack with designing, coding, testing , delivering software * Expert practitioner in one or more technology domains, may be a cross-domain expert able to solve complex and mission critical problems within a business or across the firm * Working knowledge of infrastructure components. (E.g. Routers, load balancers , cloud products , container systems , compute, storage and networks) * Excellent debugging and trouble shooting skills * Expert in in performance monitoring and capacity management of large systems using various tools * Experience with the Agile delivery methodology * Proficiency in Continuous Integration and Continuous Delivery * Operational knowledge of modern DevOps stack (E.g. Git, Jules, Jenkins, ServiceNow ICA, AIM) and ability to troubleshoot its processes * Basic knowledge of operating system administrations / access control - MS Windows, Linux / UNIX * Good knowledge of scripting languages (E.g. GO / PYTHON / PERL / UNIX SHELL / POWERSHELL / AUTOSYS / BATCH) * Ability to follow and enhance code in JAVA and / or .Net * Experience with system integration / app troubleshooting / app optimizations, server deployments, application startups, connectivity, load balancing, firewalls, app performance * Advanced User or DBA experience with relational databases: MS SQL, DB2 or Oracle. * Experience with app containers: WebSphere AS clusters; IIS/Microsoft Server; Tomcat; Spring Boot; Docker * Working knowledge of monitoring tools (E.g. AppD, Splunk, Dynatrace, Netcool, Tivoli) * Good understanding of SRE concepts and drive for prod automation. * Experience working in a production support role along with development exposure is preferred.

Responsibilities: * Designs, develops, tests and delivers the software releases. * Excellent trouble-shooting skills, with the ability to quickly identify and document the root cause of issues, and effectively communicate possible resolutions * Excellent client interaction for requirements gathering and discussions. * Develop solutions to business problems and new features using either .Net or Java tech stack. * Engages with other development teams throughout the life cycle to help develop software for reliability * Applies analytics on the past data like incidents and usage patterns for predicting issues and takes proactive actions * Drives adoption of self-healing and resiliency patterns such as circuit breaker, bulkhead etc. * Designs and conducts the performance tests, identifies the bottlenecks, opportunities for optimization and the capacity demand * Defines and drives adoption of a best in class monitoring frameworks to accomplish end to end flow monitoring and noiseless alerting * Deploys the software and product upgrades * Manages the effort split between manual operational work and engineering work * Coaches other team members and manages teams as needed * Design and implement automations for routine processes * Support the day-to-day maintenance with a focus on reducing toil or technical debt of the applications while maintaining a high degree of system availability * Maintain (evaluate and upgrade) all platform required applications and libraries * Control application log collection and analysis * Troubleshoot issues across the entire application stack * Perform in-depth research and identify sources of production issues * Identify efficiencies and ways to improve processes * Build monitors and alerts to ensure timely notifications on the health of critical systems * Ensuring automated jobs run as scheduled and logs are completed in accordance with established procedures * Participate in Disaster Recovery events and Major Event Changes * Provide on-call support on a rotating schedule or as needed for emergency situations, including outside of normal business hours * Manage the application risk to ensure the security and resiliency of the application are in compliance with firm and regulatory requirements * Maintain system documentation and provide production metrics.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans