Applications Support at JPMorgan Chase Bank, N.A. (Houston, TX)

Applications Support at JPMorgan Chase Bank, N.A. (Houston, TX)


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Location: Houston, TX
Type: Full Time
Created: 2021-09-29 05:01:21

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Working in Application Support means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. You'll work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming. While learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance, and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally -and to grow your career in any direction you choose.

This role requires a wide variety of strengths and capabilities, including: * BS/BA degree or equivalent experience * Basic knowledge of application development * Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed * Working knowledge of development toolset to design, develop, test, deploy, maintain and improve software * Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals * Experience with system administration in Windows, Unix, or Linux platforms * Experience with high level programing language such as Java, Python or C# and shell scripting * Strong experience with CI/CD pipeline and testing framework * Experience in Incident, Change and Problem management process in an large scale operations * Experience with integrating solutions in a multi-vendor environment, including SaaS environments * Experience in performance engineering and monitoring using tools such as AppDynamics, Splunk, Apica, Jmeter and Dynatrace * Experience with Automation and Configuration tools like Ansible, Puppet, Chef or Evolven. * Experience with Agile and full software development life cycle disciplines * Experience with Capacity and Resilience management practices and procedures is beneficial * Knowledge of networking protocols is beneficial. * Industry recognized security certifications (security, networking, etc.) - strongly preferred * Experience with Splunk in one of the following areas: IT Operations, compliance, Dev-Ops, network security, and system security, supporting security event management tools (SIEMs) * Working knowledge of Splunk Cloud solution offering - not required but preferred * Good working knowledge of Cloud Engineering. Understanding of private cloud principles and exposure to public cloud offerings such as AWS, Azure, Cloud Foundry or similar technology is preferred

The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm safe, stable and resilient.

When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $10B+ annual investment in technology enables us to hire people to create innovative solutions that will are transforming the financial services industry.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans