Automation Engineer - cxLoyalty at JPMorgan Chase Bank, N.A. (Plano, TX)
Location: Plano, TX
Type: Full Time
Created: 2021-10-20 05:00:52
Core duties and responsibilities include the following. Other duties may be assigned. * Participate in the full development life cycle, working within broadly defined parameters, including estimation, test plan execution and software quality needs. * Writing and executing test plans, designing and developing test tools, debugging and reporting code bugs and pushing quality upstream. * Analyzes design, develop and maintain automated scripts and manual regression test plans for a variety of interfaces. Develop automation frameworks consisting of functional libraries while adhering to coding standards. * Assists in planning, scheduling and implementing automation projects. Monitors automation projects and ensures that projects are completed on schedule and within budget. * Performs evaluation of existing and future products and systems and determines candidates for automation. * Analyzes scripts and performs code reviews of automated scripts. Reports results of automated scripts in test management tools. Provides updates on automation progress and custom reporting as requested. * Develops automation strategies that will enhance test execution, manual test coverage and the consistency of regression testing. * Provides training and technical assistance to members of the automation team. May assist with training on software enhancements. May cross-train and mentor less experienced QA team members. * Evaluate current procedures and practices for accomplishing the assigned work functions objectives to develop and implement improved procedures and practices and to ensure compliance with required standards. * Collaborate with Business Project Managers, Technical Delivery Managers, Applications Development and Infrastructure managers to document, investigate and resolve quality issues. * Provide test progress report with metrics to project stakeholders. * Recommend staffing requirements and updates to the resource forecast. * Keeps abreast of software industry "Best Practices" and trends and communicates new information to QA team. * Perform other duties as assigned or self-initiated.
JOB REQUIREMENTS * 6-8 years of Quality Assurance industry experience with significant experience leading multiple software development testing efforts. * Bachelor's Degree in Information Technology or related field, or equivalent combination of education and experience, preferred. * Comprehensive knowledge of testing methodologies and application debugging from a technical and business perspective. * Agile Testing Experience in an agile development environment (e.g. SCRUM/XP/Kanban) with experience writing acceptance criteria for user stories. * Proficiency with C#, Selenium Web driver. Comprehensive knowledge about automation testing tools, custom framework, ability to review C# and SQL scripts. * Proficiency to define highly complex automated test cases and scenarios. * Knowledge on Continuous Integration/ Continuous Deployment using Jenkins. * Knowledge in Maven, TestNG, Gradle and GIT. * Proficiency with web/rest services automation testing tools to include (but not limited to) JMeter, SOAP UI, Rest Assured etc. * Strong analytical and troubleshooting skills, including requirements analysis and basic application architecture knowledge. * Experience with defect tracking/management software and the ability to formulate metrics. * Comprehensive knowledge with Jira, XRAY, Confluence, SharePoint * Working knowledge of Database, ability to write basic SQL queries a plus. * Knowledge with performance and load testing tools to include (but not limited to) JMeter, LoadRunner is a nice to have. * Excellent verbal and written communication skills. * Ability to work in a fast-paced dynamic team-oriented environment. * Ability to communicate ideas in both technical and user-friendly language. * Ability to meet aggressive deadlines and handle multiple and complex projects. * Ability to prioritize and execute tasks in a high-pressure environment. * Strong knowledge and proficiency with Microsoft Office suite of applications (Word, Excel, PowerPoint, Outlook).
*cxLoyalty, a subsidiary of JPMorgan Chase, is a leading provider of loyalty technology services with rewards content in relevant categories including travel, gift cards, merchandise and incentives while using data and analytics to personalize, optimize and deliver a world-class customer experience. We have more than 40 years of experience designing, administering and fulfilling market leading loyalty programs for our respected clients and their customers. Based in Stamford, Conn., cxLoyalty has more than 1,700 associates and provides services to consumers located in 14 countries.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans