Site Reliability Engineer at JPMorgan Chase Bank, N.A. (Columbus, OH)
Location: Columbus, OH
Type: Full Time
Created: 2021-11-12 05:01:28
As a Site Reliability Engineer (SRE), you'll help build a meaningful engineering discipline, combining software and systems to develop creative engineering solutions to operations problems. Much of our support and software development focuses on optimizing existing systems, building infrastructure and reducing work through automation. You'll join a team of curious problem solvers with a diverse set of perspectives who are thinking big and taking risks. In this environment, you'll take the lead on relevant projects, supported by an organization that provides the support and mentor-ship you need to learn and grow. As an SRE, you'll be focused on running better production applications and systems.
Responsibilities:1. Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)2. Troubleshoot priority incidents, facilitate blameless post-mortems3. Work with development teams throughout the software life cycle ensuring sustainable software releases4. Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions5. Build and drive adoption for greater self-healing and resiliency patterns6. Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands7. Participate in the 24x7 support coverage as needed
Qualifications: * BS degree in Computer Science, Computer Engineering or similar technical field of study/equivalent experience. Graduate level engineering degree preferred. * Systematic, fact based decision making and problem solving. * Strong curiosity and bias for pro-active planning, action, ownership, learning and continuous improvement. * Strong inter-personal skills and ability to cultivate relationships with all internal/external stakeholders, promoting diversity of perspectives, ideas and cultures. * Ability to clearly articulate ideas, problem/solution/business value descriptions that can be understood by a broad audience in a time sensitive environment. * 3+ years of software engineer experience and/or site reliability engineering in one of the following languages: C, C++, Java J2EE technology stack and web technologies /, Python, Go, Perl, Ruby or shell scripting (Unix/Linux) * 1+ years' experience in two or more of the following areas (encourage applying to this role if you have good core experience in at least 2 areas): * Hand-on experience with cloud-based applications, technologies and tools, deployment, monitoring and operations, such as Kubernetes, Prometheus, FluentD, Slack, Elasticsearch, Grafana, Kibana, etc. * Relational and NoSQL databases; developing and managing operations leveraging key event streaming, messaging and DB services such as Cassandra, MQ/JMS/Kafka, Aurora, RDS, Cloud SQL, BigTable, DynamoDB, MongoDB, Cloud Spanner, Kinesis, Cloud Pub/Sub, etc. * Networking (Security, Load Balancing, Network Routing Protocols, etc.) * Developing monitoring tools and log analysis tools to manage operations * Managing and/or influencing infrastructure services to ensure application service uptime and user experience * Machine Learning * Data structures and algorithms * Additional pluses: + Experience with Data-warehousing, ETL and Big Data technologies + Full life cycle experience within an Agile framework + Mission critical systems experience in a globally distributed framework + Best practices in infrastructure and application logging, monitoring, intelligent alerting, and automated self-healing + Experience with DevOps model and tools + Experience with Site Reliability Engineering + Experience with Chaos Engineering
Our Consumer & Community Banking Group depends on innovators like you to serve nearly 66 million consumers and over 4 million small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.
When you work at JPMorgan Chase & Company, you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 14 technology hubs worldwide, our team of 40,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.
At JPMorgan Chase & Company we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies around the world, we want to meet you.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans