Infrastructure, Observability and SRE Adoption Engineer at JPMorgan Chase Bank, N.A. (Jersey City, NJ)

Infrastructure, Observability and SRE Adoption Engineer at JPMorgan Chase Bank, N.A. (Jersey City, NJ)

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Location: Jersey City, NJ
Type: Full Time
Created: 2021-11-20 05:01:01

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As a Production Engineering team member in Commercial Banking Technology, you will be working to create, maintain and improve observability, infrastructure automation, deployment, monitoring, performance, and capacity management tools and practices. You will also develop software solutions and use/connect off the shelf tools to solve production operations problems. Having hands-on development experience is a must.

As a member of the Infrastructure Engineering team, you'll play a big part in designing the platforms, servers, and networks that make it possible for us to provide service to our customers, clients, and businesses around the globe each and every day. In this role, you'll call on your experience designing tailored solutions to understand the requirements of a project, test the performance of the infrastructure, and verify that the requirements have been successfully met. As a team, you and your peers will be responsible for driving results, collecting and analyzing monitoring data in test and production, and managing projects to completion. And while you'll be part of a tight-knit team of engineers who share your passion for technology, you'll also gain access to the best minds in the business-both as part of the JPMorgan Chase & Co. global technology community, and through our partnerships with some of the most important technology firms in the world.

Role Requirements and Expectations: * Experience implementing telemetry tools, including but not limited to APM (AppDynamics, DynaTrace, Datadog), Tracing (Jaeger, Tempo, Zipkin), Logging (Splunk, Fluentd), Prometheus, and as well as infrastructure components (network, OS, database, MQ, etc.). * Understanding of networking and cloud technologies, for example, security, load balancing, network routing protocols. * Customer focused, understanding specific use cases from different groups and challenging the team to build solutions that reduce user issues and can be easily supported. * Educate application developers on the best way to understand the runtime state of a product effectively through telemetry. * Understanding and experience in SRE practices and adoption will be an added benefit

This role requires a wide variety of strengths and capabilities, including: * BS/BA degree or equivalent experience * Proficient knowledge in the following key areas: Hardware Architecture (performance testing, monitoring, operations), Hardware Benchmarking (program management, network management), Design (compliance, security), Network Engineering (planning, provision) * Knowledge of one specific infrastructure technology and basic programming languages or database management systems (Java, PERL, Python) * Intermediate understanding of line of business technology drivers and their impact on architecture design * Knowledge of more than one specific infrastructure technology * Ability to think creatively to deliver solutions through continuous improvement * Technical understanding of monitoring and telemetry capabilities - Prometheus, Jaeger, ITRS Geneos, Dynatrace and/or OpenTelemetry experience a plus * Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring, and operations, such as Datadog, Prometheus, Splunk, Elasticsearch, Grafana * Knowledge and experience across multiple platforms, including on public and private cloud architecture (AWS, GCP, Azure, etc.) * Demonstrated hands-on experience on both Unix (RHEL) and Windows Server operating systems. Experience in large and complex environments a benefit * Experience with Java (Tomcat, Websphere, Weblogic, Webmethods), .NET, Web Servers (IHS, Apache, IIS) technologies are essential * Working knowledge of modern development technologies and tools such Agile, CI/CD, Git, and Jenkins. * Development experience with Java, Python, Go and associated frameworks * Bash and PowerShell scripting skills are essential * Experience using one of the following configuration management tools: Ansible, Puppet, Terraform * Knowledge of internet protocols and web services technologies such as HTTP, DNS, TCP/UDP, SOAP, JSON and REST * Strong communication both written and verbal and organization skills. Technical writing and documentation skills.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.

Equal Opportunity Employer/Disability/Veterans