HelpDesk Tools Engineering Lead at JPMorgan Chase Bank, N.A. (Plano, TX)

HelpDesk Tools Engineering Lead at JPMorgan Chase Bank, N.A. (Plano, TX)

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Location: Plano, TX
Type: Full Time
Created: 2021-12-05 05:01:06

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As a senior leader in our Infrastructure Development Group, you'll combine your years of proven expertise with a never-ending quest to create innovative solutions. You'll use your deep technical knowledge and industry experience in system design, application development, testing, and operational knowledge to inspire and lead your team to develop high-quality, large-scale and secure products. You'll be a servant leader who coaches your group to become a high-performing team. You'll promote a learning culture embracing leading-edge technologies and methodologies that solve business problems.

This role requires a wide variety of strengths and capabilities, including: * BS/BA degree or equivalent experience * Industry working experience in delivering professional software products in large scale * Software development experience in one or more general-purpose programming languages: Python, Java, C, C++. * Hands on experience with AI, Machine Learning and Big Data. * Ability to develop high impact AI/Machine Learning applications and platforms. * Technical contribution such as architecture, system design, code review, system security, trade offs, pros and cons * Help the team set the directions and goals, remove blockers * Understanding cloud, virtualization, APIs, and modern software languages * Have experience with Agile and Lean philosophies * Exceptional communication skills and proven ability to build strong relationships with internal and external groups * Strong product sense coupled with an ability to take a developer perspective * Strong leadership skills to manage a globally distributed team.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.

Equal Opportunity Employer/Disability/Veterans