Site Reliability Engineer at JPMorgan Chase Bank, N.A. (Plano, TX)

Site Reliability Engineer at JPMorgan Chase Bank, N.A. (Plano, TX)


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Location: Plano, TX
Type: Full Time
Created: 2021-12-22 05:01:34

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As a Infrastructure Developer (SRE) you will drive along Operational at scale and Toil identification and invoke development for Toil reduction. You will help build a meaningful engineering discipline combining software , hardware and systems to develop creative engineering solutions to operations problems. Most of our support and software development focuses on optimizing existing systems, building infrastructure and reducing work through automation. You 'll join a team of curious problem solvers with a diverse set of perspectives who are thinking big and taking risks. In this environment you will work with team and take lead on relevant projects, supported by an organization that provides the support and mentorship you need to learn and grow.

Responsibilities: * Operational support at scale representing Storage supporting Block Object and File. * Design, code, test and deliver software to automate repetitive and manual operational work. * Troubleshoot priority incident , engage and facilitate blameless post mortems and ensure permanent closure of incident. * Design Self Healing and resiliency pattern. * Engage with SRE team throughout the life cycle to help develop software for reliability and scale, ensuring minimal refactoring or changes. * Coach, teamwork and mentor as applicable. * participate in flexible 24*7 global coverage as needed. * Execute Infrastructure weekend Changes in product and Environment. * Identify gaps between applicable requirements and current procedures/controls and drive resolution of mitigating controls * Work with business partners to design and implement enhancements to existing processes and/or business applications, introduce new processes and/or toolsets, and engage in process re-engineering * Develop and implement solutions that strengthen business operating models, enhance the client experience, and improve efficiency and controls.

Qualifications: * Bachelor's degree or equivalent experience in operational support and engineering discipline. * Excellent communication and presentations skills across various stakeholders and senior management. * Expertise in at least one technology stack designing, coding , testing and delivering software. * Proficiency in one or more technology domains , may be cross-domain expert to able to solve complex and mission critical problems with in a business or across the firm. * Working knowledge infrastructure component ( Eg. Load balancer, network layer, cloud products, container systems, compute and storage). * Intermediate/Advanced experience using Microsoft Office, including Excel, Visio and PowerPoint * Excellent debugging and trouble shooting skills. * 7- 10 year Working experience with Industry standard Storage solution such as - NetApp (OnTap , Storage Grid, Solidfire), Dell (Isilon Scale IO and Dell ECS). * Software development experience in one general purpose programming language : Python, Java, C, C++, Go, Shell scripting. * Strong organizational and prioritization skills, detail-oriented and strong interpersonal skills. * Ability to analyze and resolve project-related issues and follow through with set objectives * Ability to deal with different stakeholder groups to elicit business requirements, procedures, and processes * Ability to work in a high paced environment, be flexible, follow tight deadlines, organize and prioritize work * Be a team player who shows commitment and dedication, and can maintain a positive attitude and high-level of performance on high-profile/time-sensitive initiatives

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.

Equal Opportunity Employer/Disability/Veterans