Application Support Engineer at Equus Software, LLC () (allows remote)

Application Support Engineer at Equus Software, LLC () (allows remote)


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Type: Full Time
Created: 2021-06-18 05:01:16

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WHO WE AREFounded in 1999, Equus has continually been recognized by Inc. 5000 as one of the fastest growing companies in the United States. We continue to expand with offices in Denver, Dallas, Lisbon, London and Manila. Our relentless focus on creating innovative global mobility solutions has helped us become the market leader in our industry.

With over 300 clients around the world, we are committed to delivering the right solutions to our client’s problems. And we do this every day.

Our award-winning cloud-based technology has been recognized year-over-year for end-to-end functionality, efficiency savings and connected ecosystem. But we are more than just a technology company. We are experts in helping our clients get the right talent, in the right place, fast. *This role is remote for all candidates based in Portugal.

WHAT YOU DOAs a Software Support Engineer, part of the expanding Product Team, this role is primarily related to production support. You will be troubleshooting using technical skills focusing on SQL, C#, VB.Net and site administration. As someone who is passionate about technology, you will potentially get to do some development work too! Our global Clients rely on you to solve technical and business-related problems and because you are self-motivated and love driving tasks, this comes easy to you. You will be communicating with both internal and external teams continually picking up new work and closing issues using a defined queue by thinking inside and outside the box.

QUALIFICATIONS

  • Strong English skills, both written and spoken. Able to communicate technical issues to non-technical teams and explaining the business impact.
  • 1 plus years supporting .net web applications.
  • 1 plus years troubleshooting application issues, IIS site configuration, site performance, and business logic bugs.
  • 1 plus years working in a Production environment with live sites and data.
  • 1 plus years troubleshooting and communicating findings (identifying issues, checking logs, reviewing code, researching, performing fixes, documenting findings.)
  • 1 plus years with Microsoft SQL Server and T-SQL programming including familiarity with views, stored procedures, complex scripts, and query plan execution.

NICE TO HAVE

  • Familiarity with basic Windows Server administration tasks (web servers, IIS, reading logs, restarting services, editing config files, etc.)
  • Experience with Visual Studio, TFS other Dev tools
  • Experience writing C#.NET and/or VB.NET code
  • Familiarity with Angular or similar JavaScript frameworks
  • Familiarity with agile software development processes
  • Gets complex concepts, learns quickly and can navigate changing conditions

EDUCATION

  • Degree in a technical/business-related discipline or equivalent work experience

WHY YOU WANT TO WORK HERE

  • Permanent Role – You will not start over when when moving projects. We only hire passionate people who are looking for a long-term opportunity with a growing company.
  • Learn best practices and become a SME with our technology.
  • Great salary and benefits. We have highly competitive salaries and offer great bonuses for exceptional contributors. We have enterprise-class benefits.
  • Great people. We only hire the best which means you're working with the best!
  • Nice office, relaxed and collaborative atmosphere with a casual dress code.
  • Software is our business! We’ve been developing software for 19 years, and we’re growing fast. You’ll be a part of a team that develops software quickly and effectively.
  • Always learning something new! You will develop a wide variety of skills, and will become a subject matter expert in your first year.
  • Take advantage of Innovation Day with every release. Play with whatever technology you want, learn what you want, try out something new! You will get to present it to the company. Many innovations have made it into our products!