Senior ServiceNow Developer at Capital One Financial Corporation (Cambridge, MA)
Location: Cambridge, MA
Type: Full Time
Created: 2021-06-24 05:00:31
314 Main Street (21020), United States of America, Cambridge, Massachusetts
Senior ServiceNow Developer
This role will administrate, maintain and support the ServiceNow platform and modules for three workstreams: IT Risk Management, IT Service Management, and IT Asset Management, which includes Incidents, Change, Release, Customized Workflows, Asset and CMDB, Discovery, Knowledge, and Self-Service Portal.
Configure and deploy new functionality using ServiceNow and related web technologies.
Understand business requirements and design solutions using ServiceNow modules and custom apps.
Ensure appropriate SDLC/DevOps process is adhered to when promoting updates through the development/test/production environment.
Collaborate with management, business users, developers and various other stakeholders
Create supporting system documentation including requirement documents, design documents and training guides.
Work on issues and requests for platform assistance including end-user trouble inquiries, regular maintenance, enhancements, and defect fixes.
Contribute to the creation of custom reports and dashboards as well as generating KPIs and supporting metrics.
Integrate and interface service-now with other systems using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP.
At least 2 years of experience programming and administering ServiceNow
At least 2 years of experience with the set up and integration of ServiceNow
2+ years of Java development experience
3+ years of ServiceNow development customization experience, including screen tailoring, workflow administration, report setup, data imports, LDAP/SSO integration, custom scripting, and third-party software integrations
3+ years experience in client-side and server-side objects of ServiceNow (Client Scripts, Catalog Client Scripts, UI Policy, Catalog UI Policy, BR, Script Include, ACL, Form Design, Form Layout changes, Workflows, UI Action, Ui Context Menu, Transform Maps, configuring DS, writing Email scripts, Email notification, Email Templates, Field Styles, Dynamic Pages, Static Pages)
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.