Solutions Engineer at Hays Technology (London, UK)

Solutions Engineer at Hays Technology (London, UK)


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Company:
Location: London, UK
Type: Full Time
Created: 2021-07-20 05:00:37

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Solutions Engineer

Reports to Commercial Director

Location: USA or UK

Your New Company

You’ll be experienced in software solutions with technical consultancy experience having worked with software product and solutions. This role will require excellent project and time management and the ability to stay focused on deliverables whilst identifying risks and helping to plan mitigation options

You will have to manage customer expectations with the ability of working independently and be able to adapt to different tools sets, infrastructures and internal processes whilst dealing with customer development teams with mixed and varying capabilities

The Solutions Engineer will ensure that customers realize value from their toolkit and products by undertaking implementation and training tasks. The deployment of an SDK can be a significant challenge, due to the technical skill and product knowledge required.

Core responsibilities

  • Work with the managers to scope development work and technical training for clients
  • Assist commercial teams with selected pre-sales tasks
  • Produce documents and or videos) for demonstrations on common deployment activities or issues.
  • Assist with objective setting to help and improve professional services processes
  • Take a very consultative approach assisting all customers
  • Promote products and services through webinars or attending conferences
  • Undertake development for customers as requested
  • Provide technical training to our customer base
  • Write statements of work or implementation proposals

Skills

  • Experience with JS (React, Angular, Vue), HTML, CSS
  • Other: web services, Node.js, SQL/ NoSQL
  • Knowledge of methodologies such as TDD Agile, Scrum,
  • Experience with scripting, data manipulation, web services and database management
  • Strong presentation skills with ability to clearly explain technical concepts to a non-technical audience

If this role sounds like you, and you fit most of the skills above, please get in touch we’d love to hear from you! We are an equal opportunity employer and can offer a highly competitive salary with an extensive list of benefits.