User Acceptance Specialist, Apple Services - Growth Marketing at Apple (Culver City, CA)

User Acceptance Specialist, Apple Services - Growth Marketing at Apple (Culver City, CA)


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Location: Culver City, CA
Type: Full Time
Created: 2021-07-28 05:01:14

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The people here at Apple dont just create products they create the kind of wonder thats revolutionized entire industries. Its the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! The On-device Communications team in Apple Services is looking for an experienced User Acceptance Test Specialist with a background in testing software as a service. We're growing and urge you to apply. We believe the role would place you in a highly-energized environment with some of the most talented, creative individuals in the industry where you would be inspired to share your years of experience along with providing extraordinary support for the team. This role will sit within the Growth Marketing Operations Team to play a key role in enabling on-device communications and automated messaging for Apples media products and services. The team focuses on the timely delivery, strategy, and execution of in-app messaging sent to millions of users across multiple Apple services, including: Apple TV+, Music, Arcade, App Store, and Apple One.The ideal person will bring experience in online services (SAAS), testing on mobile devices and is comfortable with documenting detailed test cases for software and hardware. Your primary focus will be to perform End to End Test activities, troubleshooting and analyzing issues working cross functionally to report defects for the engineering and development teams. This role requires a highly motivated quality professional who is detail oriented and passionate about growing Apple Services.- Experience working across groups including Engineering, Marketing, Legal and Product Management, working on campaigns and marketing journeys- Develop E2E testing scripts and/or test cases and documenting test plan statuses, providing feedback on features, investigating tasks/defects and running ad hoc testing- You have experience testing on-device experiences for the user- Ability to prioritize feature and campaign testing with a passion for documentation and on-time delivery of test cases- Comfortable providing the testing scope/overview documentation, test plan, test results and associated tickets for resolution/prioritization- Respond quickly to support tickets and explore ways to reproduce defects, update tickets and monitor the status so all information is current- Experience with design and build of automation frameworks for End to End testing across mobile, web and API based systems- You understand and have developed automation scripts to improve testing efficiencies (including associated reporting showing performance of script)- Participate in conceptualizing and implementing process improvement and quality improvement initiatives across the lifecycle